Terms of Service

1. Acceptance of Terms

Welcome to AEO Engine. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and AEO Engine ("Company," "we," "us," or "our"). By accessing our website at https://aeoengine.ai, using our services, or engaging with our team, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any modifications.

2. Definitions

• "Services" refers to Answer Engine Optimization (AEO), AI SEO consulting, entity optimization, structured data implementation, AI visibility audits, citation monitoring, and related digital marketing services provided by AEO Engine.
• "Client" refers to any individual, business, or organization that engages AEO Engine for services.
• "Content" refers to all text, images, data, information, and materials provided by the Client or created by AEO Engine as part of the services.
• "Deliverables" refers to the work product, reports, optimizations, and other outputs created by AEO Engine for the Client.
• "Platform" refers to the AEO Engine website, client portal, and any associated tools or applications.

3. Services Description

AEO Engine provides Answer Engine Optimization and AI SEO services designed to improve brand visibility across AI answer engines including ChatGPT, Perplexity, Gemini, Bing Copilot, and Google AI Overviews. Our services include but are not limited to:

• Answer Engine Optimization (AEO) Consulting
• Structured Data & Schema Implementation (JSON-LD)
• Entity Optimization for AI Search
• AI Visibility & AEO Audits
• AI Citations Monitoring & Misinformation Response
• AEO Testing & Tracking
• LLM-Ready Content & Topic-First SEO
• Zero-Click & Multi-Platform Discoverability
• Reddit & Quora Seeding for AEO

Our services are provided on a worldwide basis. The specific scope of services will be outlined in individual service agreements or proposals.

4. Eligibility & Account Registration

To use our services, you must be at least 18 years of age and have the legal authority to enter into binding contracts. If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

When creating an account or engaging our services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Payment Terms

AEO Engine offers several subscription plans:

• Growth Plan: $1,597 USD per month
• Scale Plan: $2,997 USD per month
• Custom/Enterprise Plans: Pricing available upon request

Payment is due in advance on a monthly basis unless otherwise agreed upon in writing. All fees are non-refundable except as expressly stated in these Terms or required by applicable law. We accept major credit cards and may offer additional payment methods at our discretion.

Late payments may result in suspension of services and may incur additional fees. AEO Engine reserves the right to modify pricing with 30 days' written notice to existing clients.

6. Client Responsibilities

As a Client, you agree to:

• Provide timely access to necessary accounts, platforms, and information required for service delivery
• Ensure all content and information you provide is accurate, lawful, and does not infringe upon third-party rights
• Respond to reasonable requests for feedback, approvals, or information within agreed timeframes
• Maintain appropriate backups of your own data and content
• Comply with all applicable laws and regulations in your jurisdiction
• Not use our services for any unlawful, harmful, or fraudulent purposes

7. Intellectual Property

Client Content: You retain ownership of all content, materials, and intellectual property you provide to AEO Engine. You grant us a limited, non-exclusive license to use such content solely for the purpose of providing our services.

AEO Engine IP: All methodologies, frameworks, tools, processes, software, and proprietary systems developed by AEO Engine remain our exclusive property. This includes our AEO optimization frameworks, testing methodologies, and any tools or templates used in service delivery.

Deliverables: Upon full payment, Client receives a non-exclusive license to use deliverables created specifically for their project. AEO Engine retains the right to use anonymized case studies and aggregate data for marketing and educational purposes.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the engagement. This includes business strategies, financial information, technical data, and customer information. Confidentiality obligations survive the termination of these Terms for a period of two (2) years.

Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully known prior to disclosure; (c) is independently developed; or (d) is required to be disclosed by law.

9. SMS & Communication Terms

9.1 Use of SMS Communications

AEO Engine uses SMS messaging services (powered by Twilio) strictly for business communication with contacts who request information from us. This includes sending appointment reminders, follow-ups, and basic business updates to people who submit their details through our forms. We do not send promotional blasts or unsolicited messages. All outreach is tied to direct inquiries, follow-up scheduling, or service-related communication.

9.2 Customer Consent

Contacts provide explicit consent when they enter their phone number in our forms and agree to be contacted. The forms include a clear notice that by submitting their information, they give permission for us to reach out by call or SMS regarding their inquiry.

9.3 Where Phone Numbers Are Collected

Phone numbers are collected through our online lead forms. The primary collection point is at https://aeoengine.ai and our main opt-in form, where users request information, book a call, or ask for follow-up.

9.4 Opt-Out Method

Anyone can opt out at any time by replying STOP to any SMS message. When STOP is received, messaging is automatically disabled for that number. We also manually honor any request to stop communication received through email or other channels. Message and data rates may apply depending on your carrier and plan.

9.5 Message Frequency

Message frequency varies based on your engagement with our services. Typically, you may receive appointment reminders, follow-up messages related to your inquiry, and occasional service updates. We do not send daily promotional messages.

9.6 Carrier Liability Disclaimer

Carriers are not responsible for delays, delivery failures, or message content, and are not liable for any damages arising from text messaging services.

10. Third-Party Services

AEO Engine utilizes various third-party services to deliver our services effectively. These may include:

• Twilio: For SMS and voice communications
• GoHighLevel: For CRM and marketing automation
• Analytics providers: For tracking and reporting
• Payment processors: For secure payment handling

Your use of our services may be subject to the terms and privacy policies of these third-party providers. We are not responsible for the practices or content of third-party services.

11. Disclaimers & Warranties

Results Disclaimer: While AEO Engine employs industry best practices and proprietary methodologies, we cannot guarantee specific rankings, visibility, or business outcomes. AI search algorithms are controlled by third parties (OpenAI, Google, Microsoft, etc.) and are subject to change without notice. Results vary based on numerous factors including industry competition, existing brand authority, content quality, and algorithm updates.

Service Warranty: We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty does not extend to results or outcomes.

AS, IS Disclaimer: EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AEO ENGINE'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO AEO ENGINE IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL AEO ENGINE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER AEO ENGINE WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless AEO Engine, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of our services; (b) your breach of these Terms; (c) your violation of any applicable law or third-party rights; or (d) any content or materials you provide to us.

14. Termination

Either party may terminate the service agreement with 30 days' written notice. AEO Engine reserves the right to terminate services immediately for material breach, non-payment, or violation of these Terms.

Upon termination: (a) all outstanding fees become immediately due; (b) Client's access to our platforms and tools will be revoked; (c) confidentiality obligations survive as specified herein; (d) AEO Engine will provide reasonable assistance in transitioning deliverables to the Client.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with arbitration taking place in Texas, USA.

16. Modifications to Terms

AEO Engine reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: